Last Updated: 28/03/2024
At Blue Light Gamers, we strive to provide our customers with high-quality Blue Light Blocking Glasses for gamers. We understand that sometimes a product may not meet your expectations, and we want to make the return and refund process as easy and transparent as possible. Please read the following policy carefully to understand your rights and obligations when it comes to returns and refunds.
1. Return Eligibility
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Returns must be initiated within [number] days of the purchase date.
2. Initiation of Returns
To initiate a return, please follow these steps:
- Contact us at eshanansari.in@gmail.com to request a return authorization.
- Provide your order number and reason for the return.
- We will provide you with instructions on how to return the item.
3. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
- We recommend using a trackable shipping service and purchasing shipping insurance for returns to ensure the item’s safe return.
4. Refund Process
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If the return is approved, a refund will be processed to the original method of payment within [number] days.
- Refunds may take some time to appear on your credit card statement, depending on your financial institution.
5. Exchanges
- If you wish to exchange an item for a different size or color, please contact us to arrange the exchange.
- Exchanges are subject to product availability. If the desired item is not available, a refund will be issued instead.
6. Non-Returnable Items
- Certain items are non-returnable, including but not limited to:
- Gift cards
- Downloadable software products
7. Contact Us
If you have any questions or concerns about our refunds and returns policy, please contact us at:
Blue Light Gamers Email: eshanansari.in@gmail.com Address: Ashraf Nagar, Siliguri, West Bengal 734004
Effective Date
This refunds and returns policy is effective as of 28/03/2024.